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Admissions Process

General Admissions Process

The admission process at Abbington House starts with contact from the potential client, or their representative. It is led by the client, or their representative. We believe that better results follow where we do not exert pressure on the decision-making process. Asking for our support must be the client’s decision, as we will require them to make a significant psychological investment in the process.

From the initial contact, through to graduation, we adhere to the highest level of confidentiality, strictly governed by General Data Protection Regulations (GDPR). Once a decision has been made to book in, an initial assessment is carried out. When it has been completed, the level of risk to the client and others is assessed. This will have a bearing on whether we are able to provide a place at Abbington House. Once that process is completed, successful candidates will be offered a flexible start date and time.

As soon as a client arrives, the treatment team will start the visual and verbal assessment of the individual’s capacity. There will be a welcome evaluation which examines in more detail some of the areas covered pre-arrival. Risk management and individual personalised treatment plans are then initiated for the client’s stay at Abbington House.

The final part of the admission assessment will be a psychiatric evaluation to assess the level of substance dependency and what medication is required to manage withdrawal process. There will also be a final check to ensure clients are not carrying any illicit items, followed by a tour of the facility, ending in the assigned ensuite bedroom. A welcome pack, house rules and treatment timetable will be provided.


We know that entering into residential treatment can be an overwhelming prospect and our experienced admissions team are on hand to guide you through the process. Start your journey to recovery by calling our admissions team on 01438 593100 today.

Family Members

Families and loved ones affected by addiction often talk of their frustration and sense of isolation when trying to help. Here at Abbington House we’re on your side, ready to provide any advice you need to support your family member in their decision to take action.

We understand the importance of family support and the positive difference it can make for a person embarking on the journey to recovery. We provide the information and support you need to provide on-going help after the client has left our care. We are available at all times to help and advise throughout the process.  As part of our treatment we offer Family Conferences which are designed to ensure that everyone is working in the same way, towards the same goal.

We know that supporting a family member or loved one through the process of entering into residential treatment, can be an overwhelming prospect. Our experienced admissions team are on hand to guide you. Start the journey to recovery by calling our admissions team on 01438 593100 today.


Alcohol and drug use is rising nationally – its impact is felt in every area of life, including the workplace. It’s estimated that every year up to 3% of the total workforce, or 3 million people, go to work under the influence of substances.

If you are reading this, you probably already have an employee you’re concerned about.

People with alcohol and drug problems are often in good jobs. In fact, The British Medical Association acknowledges that people in managerial and professional occupations are likely to drink more frequently than those in routine and manual occupations.

The Institute of Alcohol Studies (IAS), Global Status Report on Alcohol and Health 2018 shows that around 17 million working days are lost each year in the UK because of alcohol-related sickness. And the cost to employers is estimated at £1.7bn.

A report commissioned by Norwich Union Healthcare came to the following conclusions about alcohol-related workplace issues:

– A third of employees admitted being at work with a hangover.

– 15% reported being drunk at work.

– 1 in 10 reported hangovers at work once a month.

– 1 in 20 reported hangovers at work once a week.

Work problems resulting from hangovers or being drunk included difficulty concentrating, reduced productivity, tiredness and mistakes.

The majority of employers (77%) interviewed identified alcohol as a major threat to employee wellbeing and a factor encouraging sickness absence. Studies show that 65.7% of adult drug users and 75% of illicit drug users are in employment. That’s the equivalent of 17% of the total workforce.

According to research, the significant negative effects of drug and alcohol abuse on work performance include a decline in productivity, morale and overall profitability.

It’s often difficult for managers to support and protect themselves and their companies when a drug and alcohol problem has been identified. It can also put increasing pressure on HR departments and health and safety teams.

Many employers fall back on their existing employee assistance programme (EAP) to cover the issue of substance misuse. Alcohol and drug problems are very specialised issues and most EAP counsellors have no training in handling these conditions.

What’s more, it’s been shown that employees with alcohol and drug issues often mistrust their EAP, and only 3-5% access it when things go wrong.

We provide expert, confidential advice and support for employers and employees and will guide you discretely through the admissions process.

Treatment Costs

Our admissions team will provide costs based on the type of treatment required by individual clients. Please contact our admissions team on 01438 593100 for a free assessment.

Frequently Asked Questions

Can I bring my phone or laptop?

You are more than welcome to bring your devices. There will be certain times throughout the day you will be able to use your device, but you will be restricted from using them whilst groups and activities are being held. Game consoles are not allowed.

What items do I need to bring with me into treatment?

It can be daunting coming into rehab and things can easily be missed when packing your suitcase. Many clients come in a time of crisis. To help with this, we facilitate a shop run once a week. Clients are also able to order items online for delivery, but the orders will be checked by a staff member upon arrival.

Please see below a list of suggested items you may want to bring with you into treatment:

– Comfortable clothing.

– Mobile phone.

– Cigarettes / vape.

– Family photos.

– Liver function test (if you have one).

Repeat medications from your GP. Any prescribed medication must be brought in its original box. Please ensure you bring enough for your treatment stay.

I have food allergies / religious dietary requirements, can they be catered for?

If you let the admissions team know what you require before your arrival we can cater for all food allergies and dietary requirement needs. The use of protein shakes, weight gain supplements or vitamin supplements are not routinely permitted without prior authorisation from the clinical team.

Can my family/friends visit?

Visits may be considered for any stays longer than 7 nights. If you leave the facility, routine drug and alcohol tests are conducted upon your return.

Will I have to share a bedroom/ bathroom?

We understand that the cost of treatment could be a barrier for many families, therefore we offer places at a reduced priced in a shared bedroom. These have been designed to enable a more affordable treatment price and work hard to ensure that we match the right people to the right shared bedroom/bathroom.

We also offer rooms which are designed to provide you with the sanctuary and privacy you require during your stay with us and are all single occupancy (no sharing).

Will I be able to leave the facility unattended?

We are a residential rehab which means in terms of environment, residential is a more comfortable, home-like setting. When leaving the facility you will be accompanied by at least one member of staff or senior peer.

Get Help Now…

Are you or a loved one struggling with alcohol or drug addiction? Picking up the phone or applying below is the first and most difficult step, but definitely the best. Our compassionate, highly trained staff are always here to ease any fears and to guide you through this journey.

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Get Help Now...

Are you or a loved one struggling with alcohol or drug addiction? Picking up the phone or applying below is the first and most difficult step, but definately the best. Our compassionate, highly trained staff are always here to ease any fears and to guide you through this journey.

Get Help Now... 01438 583222